RETURN AND REFUND POLICY

At Bluebizz Soft Technologies Pvt Ltd, we understand that sometimes a product may not meet your expectations. To make your shopping experience as smooth and stress-free as possible, we have established an easy-to-follow return and refund process. Your satisfaction is our priority, and we are committed to providing you with a seamless and worry-free journey.   

Return Process – Easy and Straightforward   
 

If you decide to return an item, you can do so within 48 hours of receiving your order. To ensure a smooth return, please make sure the following conditions are met:  

• The item is unused, undamaged, and in its original packaging.  
• All tags, invoices, and packaging are intact.  
• Retain the original packaging until you are certain about your purchase.  

How to Initiate a Return?  

Initiating a return is simple. Within 48 hours of receiving your order, you can return an item using one of the following methods:   
 

Email Support:  Contact our customer support team at bluebizzsofttechnologypvtltd@gmail.com with your order details.  

Online Request: Log into your account on Crimsonblossom and select the return option.  

Our dedicated team will guide you through the entire return process to ensure it is as effortless as possible.   

Refund Process – Clear and Prompt   
 

We value transparency and aim to make the refund process as straightforward as possible. Once we receive the returned item and confirm it meets our quality standards, we will initiate the refund without delay. Here’s what you can expect:  

Refunds are processed within 5 to 7 business days after we receive the returned item.  

The refunded amount will be credited back to the original payment method used for the purchase.   

Refund Eligibility Guidelines   
 

To ensure that we maintain the quality of our products, we can only offer refunds for items that are in their original, unused condition. Items that show signs of wear, damage, or misuse will not be eligible for a refund.   

Non-Returnable Items   
 

For hygiene and safety reasons, certain items cannot be returned. Please take note of the following before making a purchase:  

Innerwear & Lingerie – For hygiene reasons, these items are non-returnable.   
 

Swimwear & Activewear – Items that directly contact the skin are not eligible for return.   
 

Clearance & Sale Items – Products purchased during sale or clearance events are final sale and cannot be returned.   

Need Assistance? We’re Here to Help!   
 

If you have any questions or need assistance, our customer support team is always ready to help. Feel free to email us at bluebizzsofttechnologypvtltd@gmail.com, and we will ensure that your shopping experience remains easy, pleasant, and hassle-free.  

Thank you for choosing Crimsonblossom. We truly appreciate your trust and are committed to providing you with the best fashion shopping experience!